I like Jeff Bezos the founder and CEO of Amazon. I’m also a fan of Amazon. I like reviewing books, I like reading other’s reviews, I even like the emails I get from Amazon recommending books. (Although I confess I nearly always check them out from the library, rather than clicking on the useful link and buying the book.)
I’ve been paying attention to the press junket Jeff Bezos has been on promoting the newer and cheaper Kindle. Not that I’m ready for a Kindle or any other electronic reader yet. I still like the feel of paper too much and fear the technology problems that plague my on-line and computer lives. I’m still amazed and filled with a sense of self-satisfaction each time I get a blog entry to properly post.
But back to Bezos and all of his interviews. I’ve been impressed by several of his talking points.
First, I love this quote: “It’s not just a business for us, it’s a mission for us. And missionaries build better products.” He’s absolutely right. I think it has to do with the Heath brother’s elephant and rider analogy. If you have a mission you’re engaging both your emotional elephant and your logical rider. In other words, you’re going to travel farther faster and build a better product in the process. To do this, you have to feel passionately about your business and the mission you hope to achieve through it.
The second talking point that resonated with me can be paraphrased like this: Business isn’t a sporting event or any other type of competition. No one has to lose for you to win. The idea behind this is that markets are large and if you build a great product and provide great service, you don’t need to worry about what the competition is doing. This wasn’t always the truth, but the internet has leveled the playing field – or maybe it’s better said that the internet has given everyone access to the playing field. Either way, you’re better off focusing on your mission and products than what the competition is doing.
Lastly, Bezos has defended the design of the Kindle. Apparently it’s a little basic and blah when compared to competitors. The point though, is that the Kindle contains only what truly enhances and doesn’t distract from the reading experience. For example, Kindle doesn’t have a touch screen because the layer of plastic needed for the touch screen adds glare to the screen which contributes to eye strain. Another example is that Kindle doesn’t have color because this would dramatically decrease the device’s battery life. Which would cause worry about the battery charge or the need to stop reading to recharge. Both are distracting to the reading experience.
All three points are related. If you know your mission, it’s easier to know whether or not your product is achieving that mission. If you’re achieving your mission, you’ve found a better way to meet your customers needs than your competition and so don’t need to worry about what your competition is up to today.
This isn’t impossible to do. In fact, we all have our own mission possible that our unique skills, passions and abilities enable only us to achieve. What’s your mission possible?

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Click here to see one of my favorite Bezos videos.